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Acceptable Use Policy (AUP)

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» Resource Abuse Policy

Introduction

This AUP sets forth provisions of acceptable use of Ahosting Networks ("Ahosting") products and services. All Ahosting users are required to comply with this policy, along with any and all applicable laws and regulations. This is in addition to any terms and conditions of applicable agreements. Ahosting works to provide its customers with the highest quality services available while respecting community standards and legislation. Inappropriate or abusive activities and conduct will not be tolerated. Ahosting reserves the right to modify this AUP at any time, without notice. Users are encouraged to review this AUP often for changes. Please send questions, comments, or complaints to support [at] ahostinginc [dot] com.

As an Internet Service Provider, Ahosting does not monitor content transmitted through its network and is not responsible for damages customers may suffer. Publishers of material accessible through Ahosting are solely responsible for such content and compliance with applicable laws. Ahosting will cooperate with legal authorities investigating suspected criminal or civil infringements.

Responsibilities

General

Each Ahosting customer is responsible for their own actions and those of their end-users. Customers agree to inform their users of this AUP or maintain their own AUP consistent with this policy. Customers may not misrepresent their identity or use fraudulent methods (e.g., stolen credit cards). Violations may result in immediate termination.

Configuration

All systems connected to Ahosting must comply with industry standards and IETF RFCs (www.ietf.org/rfc.html). Systems must not obscure identification, and proxy servers must prevent unauthorized use.

Reporting

Customers must promptly report any issues that could compromise the stability, security, or service of Ahosting’s network.

Prohibited Use

The following categories illustrate prohibited conduct (non-exhaustive):

Illegal Use

Ahosting’s services must only be used for lawful purposes. Customers may not transmit, retransmit, or store unlawful material, including obscenity, indecency, defamation, or copyright/trademark infringements. Fraudulent or abusive use of services is prohibited.

IP Conflict

Dedicated server clients may not use IP addresses other than those allocated. Unauthorized use will be treated as abuse subject to suspension or termination.

Child Pornography

It is illegal under U.S. federal law to possess, produce, receive, transport, or distribute sexually explicit depictions of minors. Such use will result in immediate termination and legal referral.

Abuse

  1. General: Any conduct inconsistent with accepted Internet community standards. Ahosting reserves the right to determine violations.
  2. Distribution of Viruses: Intentional or unintentional distribution of harmful software.
  3. Fraudulent Activities: Misrepresentation, phishing, or attempts to avoid payment.
  4. Cracking: Attempts to bypass authentication or security of any system.
  5. Unauthorized Access: Accessing or attempting to access others’ systems or networks without authorization.
  6. Network Sabotage: Interfering with use of Internet resources or Ahosting’s network.
  7. Pyramid Schemes: Prohibited financial recruitment schemes.
  8. Unlawful Acts: Any use of services to commit or aid unlawful activity.

Security

  1. Users must configure systems securely and are responsible for fixing exploited systems.
  2. Customers may not interfere with services of other hosts or networks (e.g., DoS attacks).
  3. Users are responsible for preventing virus infections and propagation.
  4. Injecting false or unauthorized control data (e.g., DNS or routing) into Ahosting’s network is prohibited.

Email

Improper use of email is prohibited, including:

  1. Sending spam (unsolicited bulk email).
  2. Third-party spamvertising on a user’s behalf.
  3. Using Ahosting servers as drop-boxes for spam replies.
  4. Operating open mail relays. Mail servers must require authentication.
  5. Sending mass/commercial emails without confirmed opt-in. All steps of opt-in must be documented and verifiable.

Note: Bulk email is discouraged and only permitted with verified confirmed opt-in. In the absence of verifiable proof, recipient complaints will be considered proof of non-compliance.

DMCA Policy

Ahosting responds promptly to intellectual property infringement claims in compliance with the Digital Millennium Copyright Act (DMCA). Upon receiving valid notices, Ahosting will remove or disable access to infringing material and may terminate repeat infringers.

Elements of Notification

A valid DMCA notification must include:

  1. Authorized signature of the complainant (physical or electronic).
  2. Identification of copyrighted work(s) claimed to be infringed.
  3. Identification of infringing material (URL, FTP, or other specifics, including date/time observed).
  4. Complainant’s contact information (address, phone, email).
  5. A good faith statement that use of the material is unauthorized.
  6. A statement under penalty of perjury of the complainant’s authority.

Send DMCA notices to: support [at] ahostinginc [dot] com

Note: Complainants must allow replies from support@ahostinginc.com. Blocking or rejecting responses will be interpreted as withdrawal of the claim.

Enforcement

  1. Suspension and Termination: Ahosting may suspend or terminate service for AUP violations at its discretion, even upon first offense. Notice may be given via email or voicemail.
  2. Remuneration: Customers violating this policy may incur clean-up fees proportional to the violation.
  3. Disclaimer of Liability: Ahosting cannot monitor all conduct or guarantee removal of prohibited content. Failure to enforce this AUP in any instance does not waive Ahosting’s rights.